Important Note: This Privacy Policy describes how King68 collect, use, store, and protect your personal information as a member of our platform. By registering for and using King68's services, you are deemed to have read and fully agreed to this policy.
Introduction – Why Privacy Matters to King68
Every time you log in to King68, make a deposit via Touch 'n Go eWallet or FPX, or enjoy your favourite slots spins, there is information being processed behind the scenes. King68 understands that your personal information is a trust you place in us — and we do not take that responsibility lightly.
This Privacy Policy is written in clear, straightforward language so that every King68 member in Malaysia can know exactly what happens to their data. No confusing legal jargon, no deliberately obscured terms. We believe that transparency is the foundation of trust, and trust is the foundation of a strong relationship between King68 and our player community.
As a platform operating exclusively for Malaysian users, King68 comply with relevant data protection requirements and apply the highest industry security standards to ensure every member's information remains safe, private, and protected from misuse by any party.
King68's Commitment to Your Privacy
Before reading the policy in detail, here are the six core principles that guide how King68 handles the personal data of every member in Malaysia.
High-Grade Encryption
All data transmitted between your device and King68's servers is protected using SSL 256-bit encryption – the same technology used by major Malaysian banks such as Maybank and CIMB. This means your login credentials, transaction data, and personal details cannot be intercepted by any unauthorised party.
Data Is Not Sold to Third Parties
King68 has never and will never sell, rent, or trade members' personal information to any third party for commercial purposes. Your information is used solely for purposes directly related to King68's services – not for external advertising, data brokers, or any unrelated parties.
Minimum Necessary Data Collection
King68 only collects information that is strictly necessary to operate our services properly and securely. We do not request excessive or irrelevant information. Every piece of data collected has a clear and specific purpose, and is not retained any longer than necessary.
Control Is in Your Hands
As a King68 member, you have the right to access, correct, and request the deletion of your personal data at any time. King68 provides straightforward channels for you to exercise these rights without unnecessary hassle or delay. Your privacy, your control.
Secure Data Storage
All King68 member data is stored on servers protected by strict access controls. Only authorised King68 staff with a legitimate business need may access member data, and all access is logged and audited on a regular basis to ensure no misuse occurs.
Full Transparency in Every Action
King68 is committed to keeping members informed of any material changes to how we handle personal data. Any amendments to this Privacy Policy will be clearly announced, and members will be given sufficient time to review the changes before they take effect.
Types of Data We Collect
Transparency starts with you knowing exactly what information King68 collects when you use our platform. Below is a full list of the data categories that may be collected.
Personal Identification Information
Your full name, date of birth, Malaysian identification number (MyKad), email address, and phone number as provided when registering your King68 account.
Financial & Transaction Information
Deposit and withdrawal records in MYR (RM), payment methods used (Touch 'n Go, GrabPay, DuitNow, FPX, Boost, ShopeePay), and full transaction history within your King68 account.
Game Activity Data
Records of games played, bets placed, wins and losses, session duration, and frequency of activity on the King68 platform.
Device & Technical Data
Device type (Android, iOS, PC), web browser used, IP address, general geographic location, and other technical information required to ensure the King68 platform functions correctly on your device.
Customer Support Communications
Records of live chat conversations, emails, and any communications you send to the King68 support team, kept for reference and service improvement purposes.
Cookies & Browser Data
Technical cookies required to keep the King68 platform running properly, save your preferences, and deliver a personalised experience. You can manage your cookie settings through your web browser.
How King68 Collects Your Personal Information
King68 collects members' personal information through several distinct channels as you interact with our platform. Understanding these channels helps you know where your data comes from and how it is processed by King68.
Account Registration: When you register as a King68 member, we collect basic information such as your name, email address, phone number, and date of birth. This information is required to create a unique account and to verify that you meet the membership eligibility criteria – including the minimum age requirement of 18 years and above, which we enforce strictly.
KYC (Know Your Customer) Process: To meet anti-money laundering (AML) compliance requirements, King68 may request identity verification documents at certain stages – particularly when you request a large withdrawal or when an activity requires additional verification. Documents that may be required include a copy of your MyKad or other officially recognised identification documents in Malaysia.
In-Platform Activity: King68 automatically records your gaming activity, including the games played, bets placed, session duration, and frequency of use. This data is essential for maintaining game integrity, detecting unusual activity, and delivering a better experience through relevant recommendations.
Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, or ShopeePay — or withdraw your winnings — King68 retains a record of that transaction. This includes the amount in MYR, the payment method used, the date and time, and the transaction status.
How Your Personal Information Is Used
King68 uses the personal information collected for specific and legitimate purposes only. We do not use your data beyond what is necessary to operate our services properly.
- Account Management & Maintenance: To create, verify, and maintain your King68 account — including processing secure logins, sending important notifications, and enabling access to all platform features.
- Financial Transaction Processing: To process deposits in RM using local Malaysian payment methods and to handle winning withdrawals efficiently and securely back to the same payment method.
- Legal & Regulatory Compliance: To fulfil relevant legal obligations, including KYC and AML requirements, and to report to the appropriate authorities where required under applicable law.
- Security & Fraud Prevention: To detect, investigate, and prevent any fraudulent activity, money laundering, or use of the platform in violation of King68's terms and conditions.
- Service Improvement: To analyse overall usage patterns in order to improve the functionality, performance, and user experience of the King68 platform. This analysis is conducted on an aggregate basis and does not target any individual personally.
- Service Communications: To send you important account-related information, promotions you have opted in to receive, platform updates, and other relevant service communications as a King68 member.
- Responsible Gaming: To monitor your gaming patterns in order to identify any warning signs of problem gambling and provide appropriate support to members who may need assistance.
Sharing Information with Third Parties
King68 does not sell, rent, or share members' personal information with third parties for commercial or marketing purposes. However, there are limited circumstances in which King68 needs to share certain information with trusted parties to ensure the platform operates properly:
- Payment Service Providers: Required transaction information is shared with the payment method provider you use (such as Touch 'n Go, GrabPay, DuitNow, FPX, Boost, or ShopeePay) to process your deposits and withdrawals in MYR. These providers have their own privacy policies governing the use of such data.
- Technology & Infrastructure Providers: King68 uses trusted third-party services for server hosting, cybersecurity, and technical infrastructure. These parties have limited access to data strictly necessary to perform their services and are bound by strict confidentiality agreements.
- Relevant Authorities: Where required by Malaysian law or a valid court order, King68 may be obligated to disclose certain information to the relevant authorities. This is a legal obligation that cannot be avoided.
- Fraud Investigators: In cases of suspected fraud or money laundering, relevant information may be shared with the appropriate investigative bodies or security agencies for the purpose of protecting the public interest.
Important: King68 does not share members' personal information with advertising companies, data brokers, or any external parties not directly involved in delivering King68's services.
King68 Data Security Measures
King68 invests seriously in security infrastructure to protect every member's personal data. The security measures we have put in place encompass multiple layers of protection, ensuring your data remains safe at every stage.
SSL 256-bit Encryption: All communications between your device and King68's servers are protected by 256-bit SSL encryption — the highest security standard in the industry. This ensures that data in transit — including login credentials and transaction details — cannot be intercepted or accessed by any unauthorised party.
Strict Internal Access Controls: Only trained King68 staff with specifically authorised access may view member data, and only data relevant to their role. All access is logged in audit trails that are reviewed on a regular basis by King68's internal security team to detect any unauthorised access.
Continuous Security Monitoring: King68's systems are monitored 24 hours a day, 7 days a week to detect any unauthorised access attempts, cyberattacks, or suspicious activity. King68's technical team responds swiftly to any identified threats to minimise potential risks to member data.
Your Rights as a King68 Member
As a King68 member, you have certain rights in relation to your personal information held by our platform. King68 is committed to respecting these rights and making it easy for you to exercise them promptly and without unnecessary complications.
Right to Access
You have the right to request a copy of the personal data King68 holds about you. King68 will provide this information in a clear, readable format within a reasonable timeframe upon receipt of your request.
Right to Rectification
If you find that any personal information held by King68 is inaccurate or incomplete, you may request a correction by contacting our support team. Corrections will be made promptly once verified.
Right to Erasure
In certain circumstances, you may request that King68 delete your personal data. However, this right may be limited in situations where King68 has a legal obligation to retain such data for a specified period.
Right to Object to Processing
You may object to the processing of your personal data for specific purposes, such as marketing communications. You can withdraw your consent to receive promotional communications at any time through your account settings or by contacting King68 support.
Right to Data Portability
You have the right to request your personal data in a machine-readable format for the purpose of transferring it to another platform, subject to applicable technical and legal limitations.
To exercise any of the rights above, please contact the King68 support team via 24/7 live chat or email us at [email protected]. King68 will process your request within a reasonable timeframe and notify you of the action taken.
King68 Cookies Policy
The King68 platform uses cookies to ensure a smooth and personalised gaming experience for every member. Cookies are small data files stored in your web browser when you visit the King68 platform. The following types of cookies are used:
- Essential Cookies: These cookies are essential for the core functions of the King68 platform — including login authentication, session security, and basic website functionality. Without them, the King68 platform cannot operate properly. This type of cookie cannot be disabled.
- Performance Cookies: These cookies collect information about how you use the King68 platform — such as the most frequently visited pages and any error messages encountered. This information is used to improve the overall performance and functionality of the platform.
- Functionality Cookies: These cookies allow the King68 platform to remember your preferences – such as language, text size, and other display settings – to deliver a more personalised experience throughout your gaming session.
- Analytics Cookies: These cookies help King68 understand how the platform is used overall through aggregated data that does not personally identify individual users. This data is used to make informed, data-driven decisions to improve the user experience.
You can control or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and overall experience of using the King68 platform.
Personal Data Retention Period
King68 retains members' personal information for as long as their account remains active, or for as long as necessary to fulfil the purposes outlined in this Privacy Policy. The following are general guidelines on data retention periods:
- Active Account Data: For as long as your account remains active with King68, your basic personal information will be retained to ensure continued and secure access to the platform.
- Financial Transaction Data: Transaction records in MYR are retained for the minimum period required by laws governing financial reporting and AML compliance — typically no less than 5 years from the date of the transaction.
- Data After Account Closure: Upon account closure, King68 retains the information necessary to meet legal obligations, resolve any outstanding claims, and prevent fraud for the period prescribed by applicable law.
- Communication Records: Customer support chat logs are retained for a set period for training, quality control, and reference purposes in the event of any future disputes that need to be resolved.
When data is no longer needed and there is no legal obligation to retain it, King68 will securely delete or anonymise it in accordance with industry-standard procedures.
Changes to This Privacy Policy
King68 reserves the right to update or modify this Privacy Policy at any time where necessary — whether due to changes in platform operations, new legal requirements, or improvements to how we protect member data.
Any material changes to this Privacy Policy will be communicated to King68 members via in-platform notifications or by email to the address registered to your account. King68 will also update the "Last Updated" date at the top of this page to reflect the latest version in effect.
We encourage you to review this Privacy Policy periodically so you are always informed about how we protect your personal information. Your continued use of the King68 platform after any amendments take effect constitutes your agreement to the updated Privacy Policy.
Note: For amendments involving fundamental changes to how personal data is used, King68 will provide sufficient advance notice before such changes take effect, giving you time to read and understand the implications for your privacy.
Contact Us About Your Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how King68 handles your personal data, our team is ready to help. You may reach King68 through the following channels:
- 24/7 Live Chat: The fastest way to get a response. King68's support team typically replies in under a minute and can assist in both Bahasa Malaysia and English.
- Email: For more detailed privacy-related enquiries, please contact [email protected]. Please include relevant details about your request so we can assist you as quickly and accurately as possible.
King68 is committed to responding to all privacy-related enquiries within a reasonable timeframe. Your privacy is our priority, and we take every query raised by our members seriously.
Contact us at [email protected] or via 24/7 live chat within the King68 platform for any enquiries regarding your privacy and personal data protection.
Related Policy Documents
This Privacy Policy should be read alongside King68's other policy documents for a complete picture of your rights and responsibilities as a member of our platform.